In it together
Out of heartbreak came a burning question: how could we have seen it coming? Founder and CEO Cindy Jordan’s search for answers to her daughter’s downward spiral led her to create Pyx Health, a young company with an audacious goal: to bring loneliness to light, and lead the health care industry to regard loneliness as a treatable condition.
We’ve experienced tremendous growth as health plans, ACOs, and at-risk payors seek innovative solutions to rising costs and stubborn over-utilization. We’re proving every day that solving for loneliness and social isolation – an unexpected driver of those problems – is a powerful answer, as well as the compassionate thing to do.
Founder / Chief Executive
I am proud, honored, and quite frankly humbled that this team has found a solution to solve the deep pain of loneliness and social isolation. One day I can see Pyx Health helping many more who are lonely and socially isolated to be happier, healthier, and more connected humans.
Cindy Jordan is a brilliant and boundless leader. Her eclectic professional experience has aligned her work life with her deep care for the well-being of others, culminating in the launch of Pyx Health in 2018, the first loneliness solution solely focused on helping the most vulnerable.
Cindy’s story is unique. After five years as a police officer in the Washington DC area, she shifted her career to politics as a political fundraiser. While working in that arena, Cindy saw that when she passionately believed in and supported causes that make a difference, change can – and does – take place.
After moving west, Cindy worked as a lead strategist at a marketing agency where her primary account was Arizona’s largest physician practice and hospital group. Her work for this group provided the opportunity for innovative strategic program development. It was during this time a new business venture – Medical Referral Source (MRS), a referral technology tool for physicians – was conceived and launched.
MRS was acquired by The Advisory Board Company in 2013 and Cindy was hired as Managing Director. While there, she continued to grow MRS, now known as Crimson Medical Referrals. Her charge was selling to large hospital groups, which she did very successfully.
After witnessing a family member’s mental health crisis, Cindy co-founded Pyx Health with Anne Jordan in 2018. As the CEO, Cindy continues to fuel innovation and growth. Finding a near perfect balance of technology and compassionate human intervention, she leads the company on its mission to effectively address the health crisis of loneliness and social isolation.
Cindy holds a Bachelor of Arts degree in Political Science and Government from George Mason University. In her spare time, she is trying not to run for Mayor.
Founder / Chief Customer
My daughter showed me how devastating loneliness and social isolation can be. Helping support others who feel this way and who need ways to change their day-to-day lives is what truly matters. It’s time to see loneliness as a serious condition.
Anne Jordan brings the perfect combination of heart and fire to Pyx Health. As Chief Customer Officer, her in-depth knowledge of the world of health care as a business, along with her fearless commitment to problem solving, is evidenced daily by her passion to create momentum and to elevate the conversation on healing.
Anne is a master communicator, proven by her exceptional track record of success in health care technology start-ups, big pharma, and the nonprofit world. She understands the day-to-day challenges of payors, providers, and their organizational realities.
She spent 25 years in sales working at conglomerate organizations such as Johnson & Johnson, Schering/Plough, and Berwick Insurance, experience that was invaluable to the success of the start-up Medical Referral Source and the nonprofit Save the Cord Foundation.
Before co-founding Pyx Health, she served as a senior director at The Advisory Board Company.
Anne holds a Bachelor of Arts degree in Romance languages from The University of Arizona.
One day, Anne will be the founder of an animal rescue operation. There will be goats.
Chief Operating Officer
I took a big leap out of the corporate world to make a more direct impact in health care and was instantly connected to the mission of Pyx Health. I knew that by getting our solution into the hands of the people who needed it, we could make a big difference in their lives.
Christina Rice is organizational strategy excellence, personified. Her responsibilities with Pyx Health cover nearly every part of the company as she manages myriad operations daily in the fast-paced environment required to spearhead change.
Christina came to Pyx Health with solid experience in diverse organizations within the health care sector. She has specific experience in academic medicine, community hospitals, Medicaid managed care, and Federal Marketplace insurance. Christina understands regulatory compliance initiatives including identification and analysis of structure and process.
Christina ran operations for Cenpatico Behavioral Health, and prior to that worked in health care consulting and academic medicine. Today, she leverages these skills to guide, manage and influence successful operations, while empowering teams to ensure continuous improvement, revenue, and profit.
Christina holds a master’s degree in Business Administration from the Eller College at The University of Arizona.
She serves on the Amphi Foundation Board of Directors.
Ashwin Patel, MD PhD
Chief Medical Officer
“When my family and I experienced chronic diseases and even joyous occasions like the birth of our kids, we found incredible value in learning from others who had lived through those same experiences. The insights and support from these “peers” were incredibly valuable –– even beyond what I gathered through my years of professional experience in our health care system.”
Ashwin brings a wealth of medical and business expertise to the Pyx Health team. He received an MD from Weill-Cornell Medical College and a PhD in health economics from the Wharton Business School. As he worked to integrate these disparate fields, he collaborated extensively with Cornell and Penn faculty to better understand healthcare quality, the factors driving patient choice of health plan, and the financial impact of integrating technology into our healthcare system.
During his training, Ashwin was introduced to the positive impact of peer-to-peer mentoring on chronic disease clinical outcomes validated through multiple randomized clinical trials; at the same time, he realized the tremendous gap between such strong evidence-based insights and their actual implementation in the real world.
Given the large cost burden associated with diabetes and similar chronic conditions, he was inspired to dedicate himself to finding a way to segue these findings into a solution that would alleviate costs and improve patient outcomes. Together with Brijesh Patel in 2012, Ashwin co-founded InquisitHealth to help health plans and health systems utilize peer-to-peer mentoring to engage and help individuals struggling with chronic conditions and underlying social determinants of health.
Ashwin served as the primary investigator for multiple NIH-funded research programs to develop and deploy these evidence-based peer-delivered interventions for diabetes, pre-diabetes, HIV, pediatric asthma, and hypertension. InquisitHealth’s programs have since been deployed with public hospital systems like NYC Health + Hospitals and health insurers like MetroPlus, Healthfirst, and Cigna. This work has been recognized by both the American Diabetes Association and the CDC, as well as published in peer-reviewed journals. Researchers and clinicians at Duke University and the University of South Carolina have been utilizing InquisitHealth’s technology platform to power their NIH-funded R01 randomized clinical trials to rigorously evaluate new peer interventions for youth health and cancer.
Ashwin received his B.A. in Economics and Biology from Cornell University. He earned a Ph.D. in Health Care Economics from the Wharton School and holds an M.D. from Weill-Cornell Medical College.
Over the past decade, Ashwin has served on the board of the American Diabetes Association in New York and as a peer reviewer for the NIH and multiple medical journals.
Chief Innovation Officer
Pyx Health has a magnificent and rare trifecta: an immensely impactful mission, an incredibly diverse and driven team, and a one-of-a-kind product offering. These are the exceptional truths that drew me to Pyx Health.
With a 20+ year career in health care, including emphasis on mental health programs and innovations, Sloane’s unique combination of clinical, technical, and analytical skills bolster Pyx Health’s product portfolio and advance our mission to solve the crisis of loneliness. Sloane focuses on invoking and employing feedback from hands-on user groups and coupling this with evidence-based data to inform product strategy and design to ensure continual advancement of meaningful functionality and programs offered by Pyx Health.
Sloane is a pioneer in the world of health analytics and whole-person care delivery models. She understands the imperative role of technology-supported solutions in today’s health care paradigm.
For more than a decade, Sloane has lead teams in creating and delivering advanced health solutions. She has broad functional experience in all areas of health care, including the Medicare and Medicaid environment, employer groups, and direct-to-customer models. Her experience includes creating new technology, developing innovative data capture and analytics models, advancing clinical and non-clinical care delivery models, and building continuous improvement programs.
Above all else, Sloane is devoted to supporting people, process, and technology with the persistent goal of improving the lives of everyone she has the opportunity to work with and for.
Sloane holds a Bachelor of Administration from Lindenwood University, and a master’s degree in Healthcare Management Information Systems from Maryville University of St. Louis.
Sloane spends her free time mentoring health care industry leaders, supporting her favorite nonprofit organizations, volunteering in her community, and adventuring with her young daughter.
Chief Financial Officer
“Compassion is an important part of care in any health system. And member engagement is a great opportunity to bring compassionate care to those who can improve their health with personal connection. As a leader who’s dedicated my career to serving the health care industry, I’m excited to see the impact that Pyx Health is bringing to the industry.“
As Chief Financial Officer, Michelle brings clarity, confidence, and vision to financial matters. She leads the accounting team and helps shape company strategy and growth initiatives with her deep experience in health care.
Michelle has over 16 years of experience under her belt as a financial executive. During her time at Ernst & Young she was an auditor dedicated to the health care industry serving nonprofit hospitals, medical device, pharmaceutical and education companies. Since then, she has worked as a leader in health care companies providing in-depth financial expertise and executing growth strategies. She has over 8 years of governance experience through serving on multiple nonprofit boards, including treasurer and board chair positions.
Michelle lives in Minneapolis with her husband and has recently completed the Camino de Santiago.
Terry Randolph, MA, LPC
Chief Program Officer
Terry Randolph, MA, LPC, is the Chief Program Officer with Pyx Health. She has 30 years of behavioral health care experience providing therapeutic interventions to all age groups in a wide variety of settings, as well as 18 years of experience working at executive level management within the Arizona health care system.
Terry utilizes this experience to create a culture of continuous quality improvement; through cross-system collaborations and implementation of evidence-based practices and innovative solutions for treatment issues, Terry aims to build an exceptional experience for those individuals who seek services.