Improving quality through the power of human connection
Quality. Outcomes. Member Experience. Reduced Cost of Care.
Quality engagement = meaningful impact for your Medicare members
We find and support vulnerable and disconnected Medicare members by uncovering and eliminating barriers to care. Our empathetic care coordinators and easy-to-use mobile app help them make connections, navigate their health plan benefits, and build skills so they can take charge of their own health, ultimately improving quality, outcomes, and member experience, while reducing total cost of care.
%
of identified needs resolved by a Pyx resource in the moment
%
of members improved loneliness scores
%
decrease in “unhealthy days”
FTE equivalent hours saved annually
Move the needle on metrics that matter
CAHPS
Proactive outreach and quality engagement with members, driven by our proprietary indexes, uncovers barriers and improves member experience, access to and overall quality of care.
HOS
The Health Outcomes Survey is impacting Star Ratings more than ever. Through empathetic member engagement, we help plans adapt to changes and address variables that lead to improved member perception and improved quality scores.
Staff Extension
More impact on care, less impact on staff. Quality engagement leads to reduced staff hours, allowing plans to maximize member support with Pyx Health’s meaningful engagement of high needs members.
Impact important populations
%
engagement rate
%
opt-in rate
member NPS
%
report feeling highly connected to their health plan
Seniors
Proactive, omnichannel outreach meets seniors where they are to help uncover and address barriers to care and essential services. Ongoing, empathetic engagement builds trust through genuine human connection, leading to higher member satisfaction, improved member experience, and improved CAHPS and Star ratings.
Duals/DSNP
Pyx Health supports the coordination of medical, behavioral, and social services to address the unique needs of dual-eligible members, resulting in improved care coordination, enhanced benefits navigation, and reduced health disparities.
Caregivers
Taking on the care of someone is a uniquely challenging task, and we know that supporting the ones who support your members is crucial to their overall health and wellness. Empathetic care coordinators help caregivers with loneliness and isolation, stress, and caregiver fatigue. The result? Improved support for caregivers, improved health and wellness for Medicare members.
Behavioral Health
Our proprietary indexes allow Pyx Health’s empathetic care coordinators to provide timely interventions that build trust, helping to uncover and eliminate hidden barriers to essential care and services for high-risk, high-cost members.
Working with Pyx Health
Many platform solutions are often focused on uncovering problems or fixing problems–but not both.
Our platform is always available – powered by human connection and scalable with technology. Unlike others that rely on members to initiative, Pyx’s approach includes proactively identifying and reaching out to the most vulnerable members and those with the most potential need. Through our ongoing connection, we’re guiding members toward the right resources at the right time, all while reducing friction for the member and complementing your care team services.
Health plans that work with us see ROI in many ways:
1) quality of care improvements
2) more comprehensive member support
3) staff augmentation
… and ultimately improved outcomes.
Don’t leave your data in dashboards. Let’s work together to uncover what’s really going on with your members and then pave the path to better results–together.