Culture

Our culture is a reflection of who we are. Our beliefs drive our behaviors and actions, and together we’re doing incredible work, changing lives for the better.

Our true north: the system guiding our culture

With diversity of people, ideas, and abilities, we have created a foundation to support, strengthen, and evolve extraordinary personal and professional satisfaction. The result? Distinct value for the clients who trust us with their members, and our users.

Our progressive BBO framework – Beliefs, Behaviors, and Outcomes – integrates the “why” of our audacious mission with a practical orientation to the “how” we accomplish it.

Our BBOs act as our true north, guiding our mindset, processes, and relationships every day, both internally and externally. They reflect the dynamic commitment modeled by our founders who inspire authenticity to thrive in every capacity across the company.

And, like our life-changing solution, they drive our robust, diverse, award-winning culture.

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