Member Activation Suite

Continuous engagement that builds trust, improves wellbeing, and activates members

Engagement Sends Reminders. Activation Moves People.

Engaging members is difficult. Activating them? Even more challenging. But that’s where Pyx Health steps in. The Pyx Health Member Activation Suite delivers high-touch behavioral health support for vulnerable populations, combining compassionate, AI-informed human interaction and home-delivered food and wellness boxes that meet members where they are. Continuous engagement solves unmet social needs, supports and extends the reach and impact of care teams, captures valuable member data, and improves outcomes.

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Intelligent Targeting

Predictive data and proprietary indices help us identify and engage members most likely to act.

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Motivational Incentives

Reward boxes encourage completion of screenings, visits, and care milestones.

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Omni-Channel Outreach

Phone, SMS, app, email, food delivery and live care coordinator support keep members connected and moving forward.

Population-Focused

Through intelligent risk stratification, in-app education and reminders, compassionate human support, home-delivered food and wellness boxes, and tailored resource navigation, Pyx Health’s population-specific tracks engage and activate members to improve mental health, promote health literacy and successful resource navigation, and improve assessment completion for PHQ-4, PREPARE, and more. Tracks include:

D-SNP

Our high-touch interventions support the coordination of medical, behavioral, and social services to address the unique NMDOH needs of dual-eligible members, resulting in improved care coordination, enhanced benefits navigation, and reduced health disparities. 

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Behavioral Health

High-touch, intensive interventions and engagement to address the unique needs of those with a behavioral health diagnosis. Comprehensive recovery navigation, health-related social needs support, mental health and SUD recovery support, crisis prevention and de-escalation, and social relationship strengthening that improves quality and reduces total cost of care.

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Family

Empathetic care coordinators provide guidance, resource connections, and interventions through structured outreach to address burnout, reduce isolation, strengthen families, support teen mental health, and enhance overall well-being, preventing costly crises.

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Support Members in the Moments That Matter. 

Member activation is more than awareness, it drives action. From downloading an app to scheduling a doctor’s visit, every step forward turns potential into participation, and participation leads to meaningful engagement, better outcomes, lower costs, and stronger ROI.