Pyx Health Texas Consumer Website Privacy Policy Addendum
Last Updated: July 1, 2026
This Pyx Health Consumer Website Privacy Policy Addendum (“Texas Addendum”) supplements our Website Privacy Policy (“Website Privacy Policy“) and applies solely to individuals who are Texas residents (collectively “Texas Consumers”).
If you are a Texas Consumer that visits or interacts with our website (www.pyxhealth.com) and related online services that link to the Website Privacy Policy (collectively, our “Website“), the below may apply to you. This Texas Addendum does not apply to our platform. This Texas Addendum describes consumer rights under the Texas Data Privacy and Security Act (“TDPSA”) and explains how to exercise those rights. Any terms defined in the TDPSA have the same meaning when used in this Texas Addendum. To the extent there is any inconsistency between our Website Privacy Policy and this Texas Addendum, the terms of this Texas Addendum apply.
The TDPSA protects information that is linked to or is reasonably linkable to an identified or identifiable consumer (“Personal Data”). Personal Data does not include information that is de-identified or publicly available. The TDPSA excludes other categories of information that we do not list here.
PERSONAL DATA WE MAY COLLECT YOUR PERSONAL DATA
The categories of Personal Data we may collect, how we may use that Personal Data and the categories of third-parties to whom we may disclose that Personal Data, are included in our Website Privacy Policy. Specifically, we may collect, use and disclose:
- First and last name and contact information and employment information;
- Communications with Pyx Health, including emails, messages, or recorded support calls.
- Device identifiers and Website usage information;
- Operating system and technical data;
- Interaction data and activity logs;
- Approximate location derived from IP address;
- Any other information you share on our Website or give our Website permission to access that could be used to identify you. For example, if you call us about our Website or use our virtual support services, we may record the call with the Pyx Health representative. We may also collect and store any electronic communications you send us, such as emails or text messages.
We do not collect Sensitive Data through our Website. Please do not submit such information to us through our Website.
HOW WE MAY USE YOUR PERSONAL DATA
We process Personal Data for the following purposes:
- Providing, operating, and maintaining our Website;
- Responding to your inquiries and requests when using our Website;
- Notifying you about updates to our Website, Website Privacy Policy and Website Terms of Use;
- Facilitating Website functionality, performance, security, and integrity;
- Preventing, detecting, and responding to security incidents, fraud, or misuse;
- Performing analytics, quality assurance, and internal research to improve services;
- Communicating with you about Website updates, changes, or policies;
- Complying with legal obligations and enforcing our rights.
We do not process Personal Data for purposes that are incompatible with those disclosed above without obtaining your consent where required by the TDPSA.
As noted in our Website Privacy Policy, we may collect this Personal Data directly from you or through your use of our Website, e.g., we may have collected your IP address automatically as you navigated through our Website or through the use of Automated Technologies as explained in our Website Privacy Policy.
We do not collect or process the Personal Data of a known child. See section on Children’s Privacy in our Website Privacy Policy.
HOW WE MAY DISCLOSE YOUR PERSONAL DATA
We do not sell your Personal Data. However, we may disclose any of the Personal Data categories listed above to processors, service providers, and subcontractors that help us provide products and services to you and to our affiliates.
We instruct these affiliates, processors, service providers, and subcontractors to only use Personal Data as permitted by our contracts with them and consistent with applicable law.
We may also disclose Personal Data as permitted by applicable law, including:
- With your consent.
- To prevent, detect, protect from, or respond to security incidents, identity theft, fraud, harassment, or malicious or deceptive activities.
- To a third party acquiring our assets if Pyx Health sells its business or otherwise is part of a merger, acquisition, bankruptcy, or other transaction involving a third party taking control of our assets or business.
- To investigate, report, or take legal action to protect our rights, property, and safety and the rights, property, and safety of others.
- To protect your or others’ vital interests, including health and safety.
Third Parties With Which We May Share Personal Data. As necessary for the purposes described above, we share Personal Data with the following categories of third parties:
- Service providers. Vendors or agents working on our behalf may access Personal Data for the purposes described above. For example, companies we’ve hired to assist in protecting and securing our systems and Services may need access to data to provide those functions.
- Business partners. We may share Personal Data with other companies, for example, where you use a service that is cobranded and jointly operated with another company, or where you use our Services to interact with another company.
- Government agencies. To respond to law enforcement requests, subpoenas, or other legal processes, or as otherwise required by law, by court order, or to respond to a governmental/regulatory request;
- Other third parties. In certain circumstances, it may be necessary to provide data to other third parties, for example, to comply with the law or to protect our rights or those of our customers.
YOUR RIGHTS AND CHOICES.
You may have certain rights with respect to your Personal Data under the TDPSA, including rights to access, correct, delete, opt-out of certain processing, withdraw consent from future collection or sharing, and appeal our decisions, subject to certain exceptions as set forth below:
The Right to Know, Access, and Obtain a Copy of Personal Data. Upon verification of your identity, you have the right to know whether we hold Personal Data about you, to access that Personal Data, and to obtain a copy of that Personal Data you previously provided us (if that Personal Data is in a digital format, and it is technically feasible to provide you a copy).
The Right to Correct. You have the right to request that we correct inaccurate Personal Data that we collected and maintain about you.
The Right to Request Deletion. You have the right to request that we delete the Personal Data that we hold about you.
The Right to Opt-Out of Selling Personal Data and Targeted Advertising. To the extent applicable, you have the right to opt-out of processing your Personal Data for the purposes of: (i) targeted advertising; (ii) the sale of your Personal Data; or (iii) profiling in furtherance of a decision that produces a legal or similarly significant effect. For more information on how to Opt-Out, please see our Website Privacy Policy for details on opting out of the use of Automated Technologies. You may exercise this right yourself or through your Authorized Agent. Please note, however, that we do not process Personal Data for purposes of targeted advertising or profiling within the meaning of the TDPSA.
Your Right Not to Receive Discriminating Treatment. You have the right not to receive discriminatory treatment for exercising any consumer rights described in this Texas Addendum or the TDPSA.
EXERCISING YOUR RIGHTS AND CHOICES AND. OUR RESPONSE.
Exercising Your Rights and Choices. You can exercise the rights set out in this section above by emailing us at [email protected] or via our Phone Number: 520‑263‑0701
We may ask you to provide additional Personal Data, such as name and date of birth so that we can properly identify you in our data systems. We will only use Personal Data provided in a request to review to comply with your request. If you choose not to provide this information, we may only be able to process your request to the extent we are able to identify you in our data systems. In certain circumstances, we may decline a request to exercise the rights described above. You may designate an authorized agent to exercise your rights on your behalf.
Our Response. We will try to respond to a verifiable consumer request within forty-five (45) days of receipt. If we are unable to process your request in such time, we will inform you of the delay in writing by mail or email. Information provided in response to a consumer request will be provided free of charge up to twice annually.
If a request is manifestly unfounded, excessive or repetitive, we may charge a reasonable fee to cover the administrative costs of complying with the request or may decline to act on the request. If we determine the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Right to Appeal. If we are unable to comply with all or a portion of your request, we will explain the reasons we cannot comply. We will inform you of any action taken or not taken in response to the request and explain the reasons for our decision within sixty (60) days of receiving the request. If your appeal is denied, you may contact the Texas Attorney General.
CHANGES TO THIS TEXAS ADDENDUM
We reserve the right, at any time, to add to, change, update, or modify this Texas Addendum. We reserve the right to provide data and privacy transparency as required by law. If we decide to change this Texas Addendum, we will notify you by posting a new policy through our Website and change the “Last Updated” at the top of this Texas Addendum. Any change, update, or modification will be effective immediately upon posting to our Website and will apply to any Personal Data provided to us on and after that date. If we make material changes to the type of Personal Data collected, or how we share, use or sell Personal Data, we will provide you with notice to the e-mail address you provided, if you provided one. It is important that you monitor this Texas Addendum and your e-mail for changes to this Texas Addendum. We may also request that you confirm you have read this Texas Addendum and any revised version before we provide you access to our Website. We will accept your continued use of our Website after we make changes to be acceptance of those changes.
Changes to the Texas Addendum will not affect our use of previously provided Personal Data.
CONTACT INFORMATION
If you have any questions about this Texas Addendum, the ways in which we may collect and use your Personal Data described in this Texas Addendum, or your choices and rights regarding such use, please feel free to contact us at:
Mailing Address: Pyx Health, Inc.
Attn: Privacy Officer
4625 E. Fort Lowell Road
Tucson, AZ 85712
Phone Number: 520‑263‑0701
Email Address: [email protected]