How We Do It

We remove barriers that get in the way of better health
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Human & Tech
Food Delivery
Care Coordination
App
Member Activation

We meet people in the moments that shape their health.

We offer the right support, the right resource in the moments that shape their health – offering the right support, the right resource, or the right nudge when it matters most. Pyx Health goes beyond simply engaging and gets the member DOING the things the health plan needs them to get and stay healthier. We call that activation.

A continuous human+tech model that surrounds each member

  • In-home delivery of nutrition-focused resources and necessities
  • 1:1 care coordination
  • A 24/7 app experience powered by our Continuous Activation Platform

Home Delivery 

When was the last time you left a package unopened? Our deliveries capture attention and double down on health benefits for every population. We deliver nutrition-focused, in-home resources – from fresh produce to pantry items to baby essentials – placing health plan priorities right on the kitchen table. Contents are curated per population and accompanied by health-literacy information. Programs can be incentivized for specific HEDIS care gaps and HOS/Stars improvements.

Why Food Matters

  • Food is a top need among CMS populations 

  • About 6% of Americans live in a food desert 

  • 84 million adults live in areas qualified as food swamps, correlated with chronic disease
  • Sharing food builds trust; in-home delivery is confidential and avoids stigma

What else is in the box?

  • Magazine with seasonal recipes, self-care, and healthy-living reminders
  • Condition- and population-specific educational inserts
  • Health education tips and resources
  • Care plan reminders that support gap closure

1:1 Care Coordination

Our people are the heart of what we do – an extension of your team. Trained, empathetic care coordinators provide a white-glove welcome and plan and resource navigation; they identify, triage, and solve non-medical drivers of health in real time, escalating only the most critical issues.

People Power

Programs are led by licensed, experienced professionals such as clinical quality and behavioral health specialists, social workers, and registered dietitians. Care navigators are well versed in youth and family systems, transitions of care, trauma response and substance use, often with complementary life experience that enable them to meet members where they’re at.

App Experience, Powered by the Continuous Activation Platform

Our platform delivers an immersive, aligned experience across every touchpoint. A sophisticated AI digital navigator and human-directed AI surface current resources, encourage the right behaviors, and coach members toward better outcomes. The engaging My Pyx app supports resource navigation, assessments, gap closure, and attestation, 24/7.

What member activation changes

In-home delivery, care coordination, and continuous human+tech interaction identify and overcome barriers so members can be proactive in their health. Activating members changes everything: health improves, gaps close, members stay enrolled, and plans see real, measurable return.